Support

Questions, problems, or a store listing that needs fixing? We're happy to help.

Common questions

How do I delete my account?

In the app, tap Account in the top bar, then Delete account. This permanently removes your account, the finds you posted, their photos, and any store claims. If you can't access the app, email us from the address on your account and we'll delete it for you.

A store's details are wrong or it has closed.

Email us the store name and what needs to change, and we'll update the listing.

How do I claim my store?

Open the store in the app and tap Claim it. You'll be asked for a photo of mail delivered to the store's address showing your name.

I didn't get my verification code.

Check your spam or junk folder for an email from no-reply@notify.spotvinyls.com. You can request a new code from the verification screen after 30 seconds.